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When a strategic sector struggles: Can Jordan’s financial system save tourism - By Lubna Hanna Ammari, The Jordan Times

 

 

Tourism has long been one of Jordan’s most vital economic pillars, not merely as a source of foreign currency but as a sector that sustains thousands of families and supports a wide network of businesses across the Kingdom. From hotels and tour operators to transport companies, restaurants and tour guides, tourism is deeply embedded in the national economic structure. Yet today, this strategic sector finds itself confronting one of its most difficult periods in recent years, as regional instability and geopolitical tensions ripple across travel markets and investor confidence alike.
 
The importance of tourism to Jordan’s economy cannot be overstated. According to official figures and economic assessments, tourism contributes roughly 15–18 percent of Jordan’s gross domestic product and supports hundreds of thousands of jobs directly and indirectly across the country. Tourism revenues alone reached nearly $7.8 billion in 2025, reflecting its central role in generating foreign currency and stimulating economic activity across multiple sectors. In addition, the sector directly employs more than 60,000 workers across thousands of tourism establishments, ranging from hotels and restaurants to travel agencies and car rental services. These figures illustrate that tourism is not simply an economic activity; it is a national livelihood ecosystem.
 
However, the tourism sector is uniquely sensitive to regional developments. Unlike other industries that may adapt gradually to political or security shocks, tourism reacts almost instantly to changes in perceptions of stability and safety. The ongoing tensions and conflicts in the broader region have inevitably affected travel patterns, even when Jordan itself remains stable and secure. International tourists often view the Middle East as a single geopolitical landscape, meaning that disturbances anywhere in the region can translate into sudden cancellations and declining bookings in destinations that are otherwise unaffected.
 
For many tourism businesses in Jordan, the impact has been severe. Hotels, particularly those in destinations heavily dependent on international visitors such as Petra and Wadi Rum, have reported sharp declines in occupancy rates during periods that are traditionally considered peak tourism seasons. Tour guides who rely on daily groups of international visitors have seen their schedules disappear almost overnight. Travel agencies face the difficult reality of cancelled itineraries, suspended contracts and unpredictable future demand. What makes the situation more difficult is that while revenues may collapse quickly, the financial obligations of tourism businesses remain unchanged.
 
Tourism enterprises continue to face fixed costs that cannot be easily reduced. Electricity bills, staff salaries, maintenance expenses and loan repayments must still be paid even when visitor numbers decline dramatically. Many tourism establishments expanded or modernized their facilities in recent years to meet growing demand, often relying on bank financing to support these investments. While such investments were rational during periods of growth, they now represent a financial burden during times of crisis.
 
This reality raises an urgent question about the role of financial institutions in supporting strategic economic sectors during exceptional circumstances. Traditionally, banks operate as lenders that provide credit under clearly defined repayment schedules. Yet in times of economic shock affecting entire sectors, the relationship between banks and businesses often evolves beyond conventional lending. Financial institutions become essential partners in ensuring the survival of industries that are crucial to national economic stability.
 
In this context, restructuring existing loans for tourism businesses is not merely a financial option but an economic necessity. When revenues collapse due to external shocks such as regional conflict or global crises, insisting on rigid repayment schedules can accelerate the failure of otherwise viable businesses. Temporary grace periods, extended repayment terms and flexible restructuring mechanisms can provide companies with the breathing space needed to survive until market conditions recover.
 
The logic behind such measures is not purely humanitarian; it is fundamentally economic. Allowing large numbers of tourism businesses to fail would trigger broader consequences across the national economy. Job losses would increase, local communities that depend heavily on tourism income would suffer, and the country’s ability to quickly recover its tourism momentum once regional stability improves would be severely weakened. In contrast, policies designed to preserve existing tourism infrastructure can ensure that Jordan remains ready to welcome visitors when conditions stabilize.
 
Governments around the world have adopted similar approaches during periods of economic disruption. During the COVID-19 pandemic, for example, many countries introduced emergency financial programs, loan guarantees and deferred payments specifically targeted at tourism and hospitality businesses. These interventions were designed not to stimulate immediate growth but to preserve economic capacity until normal conditions returned. The same principle applies today in the context of regional uncertainty.
 
For Jordan, the stakes are particularly high. Tourism is not only a source of economic growth but also a strategic sector that enhances the country’s global image, cultural exchange and regional economic integration. Jordan’s unique historical and natural assets from Petra and Jerash to the Dead Sea and Wadi Rum continue to attract visitors from across the world. The challenge therefore is not whether tourism will return, but whether the sector will remain strong enough to benefit when it does.
 
The current moment represents a test of economic partnership. The responsibility of protecting tourism does not rest solely on business owners who have invested in the sector. It is also shared by financial institutions and policymakers whose decisions can determine whether the industry weathers the storm or faces a wave of closures. By adopting flexible financial policies, supporting restructuring initiatives and prioritizing economic resilience over short-term profitability, banks and policymakers can help safeguard one of Jordan’s most valuable national assets.
 
As Minister of Tourism and Antiquities Imad Hijazin stated tourism may at times fall ill under the pressure of crises and global disruptions, yet it rarely dies. Recovery is not automatic. It requires timely decisions, collective responsibility and a clear recognition that the survival of strategic sectors ultimately serves the stability and prosperity of the entire national economy. In times of uncertainty, preserving tourism is not simply about saving an industry; it is about protecting livelihoods, communities and Jordan’s place on the global tourism map.
 
 
The author is a specialist in educational technology
 

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