AMMAN — Two million Jordanians have activated their digital IDs, marking a significant milestone in the country’s digital transformation efforts, according to Secretary-General of the Ministry of Digital Economy and Entrepreneurship Samira Zo’ubi.

 

Speaking to Al Mamlaka on Monday on the sidelines of workshops for the “Public Sector Modernisation Roadmap,” she said that 80 per cent of government services have already been digitised.

 

The government aims to digitise all eligible services by 2026, out of a total of 2,400 services, she said.

 

The secretary-general added that the number of government service centres will rise from 11 to 16 across all governorates by the end of 2025, expanding access for citizens.

 

She also pointed to progress on the national platform, where 2,300 government services have been documented in both Arabic and English, along with information from 63 government institutions.

 

The Prime Ministry launched workshops on Monday for the second executive programme of the Public Sector Modernization Roadmap for 2026–2029.

 

The sessions, which run through Wednesday, bring together experts from the public and private sectors to review and discuss the program ahead of its official announcement.

 

The Ministry of Digital Economy and Entrepreneurship has recently said that around half a million users access the government’s Sanad application weekly, with monthly usage reaching 1.3 million.

 

The ministry said that many Jordanians living abroad also access the app to benefit from its services remotely, adding that the platform facilitates 3 to 5 million digital transactions monthly, including inquiries and service requests.

 

Minister of Digital Economy and Entrepreneurship Sami Samireyat highlighted the government’s goal of achieving 80 per cent digitisation by the end of 2025 and full digitisation by the end of 2026.

 

Launched in February 2020 as part of the fifth executive package of the government’s economic programme, Sanad aims to support electronic services and improve the business environment. Since its launch, the app has undergone several updates to resolve issues experienced in its early stages.

 

The application allows users to log in with a single username and password, eliminating the need for multiple credentials for different government services. Activating a digital ID can be done at a Sanad station or via a bank account, using banks that support digital ID activation without visiting a physical station, Al Mamlaka TV reported.

 

The government aims to reach 3.5 million active digital IDs by the end of 2025, as part of its broader public sector digitalisation plan.