Unified digital financial identity for every client - By Hamza Alakalik, The Jordan Times
As global economies race to build smarter and more resilient financial infrastructures, one concept is rapidly emerging: the Unified Digital Financial Identity (UDFI). A consistent financial identity is no longer a technical detail inside banking systems; it has become a regulatory pillar reshaping how transparency, risk, and compliance are understood. In Jordan, this shift represents a strategic opportunity because continue relying on fragmented financial identities leaves gaps that can disrupt oversight. Building a unified identity is not just a digital upgrade, but it is a defining step toward a more disciplined and resilient financial system.
The challenges facing Jordan’s financial system today are no longer about missing regulations or weak compliance tools; they reflect a broader opportunity to modernize how financial identity is constructed. When a customer’s information is spread across multiple accounts, institutions, and verification levels, financial institutions lose the ability to form an accurate and holistic picture of risk and behavior. While regulators have made substantial progress, adopting a unified financial identity would give institutions unprecedented capabilities to connect, analyse and anticipate risks, especially when dealing with complex financial patterns that span multiple entities. This transition is not merely a solution to a technical issue; it is a foundational step toward a more transparent, modern and efficient financial ecosystem.
International experience demonstrates that unified financial identities succeed when supported by centralised data-exchange layers overseen by a single monetary authority. In Jordan, the Central Bank is the natural leader of such a system—while ensuring that data accuracy remains the responsibility of banks and financial service providers. This model combines centralised oversight with decentralized accountability, producing stronger governance without adding operational burden to the regulator.
Jordan has already shown real commitment to digital modernisation through initiatives such as the DISIFI Digital Signature Challenge, launched in collaboration with JoPACC. Such efforts send a clear signal: modernising the country’s digital infrastructure is not optional, it is a national priority.
One of the strongest advantages of the UDFI model is its ability to transform the financial sector into a fully traceable, real-time environment. Without a unified identity, criminals can exploit gaps by breaking large amounts into smaller deposits or using multiple institutions to avoid detection. With a legally binding identifier, however, every financial movement becomes visible across the entire system. This strengthens ongoing AML monitoring and significantly narrows the space available for illicit activity. At the same time, unified identity dramatically simplifies customer onboarding, accelerating verification processes and raising institutional efficiency. It also reinforces compliance with Central Bank standards while supporting the expansion of digital financial inclusion.
Globally, financial institutions are grappling with rising compliance costs, particularly in Know Your Customer (KYC) and Know Your Business (KYB) procedures. The unified identity model offers a major breakthrough: it streamlines verification steps, reduces manual work, and minimises human error. Studies within the fintech sector show that digital onboarding frameworks can cut onboarding time from 24 days to just four—a reduction of 83 per cent—and lower compliance costs by nearly 25 per cent, all while providing a comprehensive view of KYC and AML activities.
A complete system must also address legal entities. Here the Legal Entity Identifier (LEI) becomes essential. Introduced after the 2008 financial crisis and now required by more than 200 global regulators, the LEI enhances transparency in capital markets, clarifies company ownership structures, and strengthens the accuracy of compliance reporting. Integrating LEI standards into Jordan’s unified identity framework would immediately elevate the integrity and competitiveness of local corporate finance.
Saudi Arabia offers a successful regional example, where the Central Bank maintains direct oversight of electronic payment systems and provides a standardized data-exchange infrastructure.
Ultimately, the unified digital financial identity represents far more than a technical reform; it is the cornerstone of a new era of institutional maturity and financial transparency in Jordan. Embracing it will not only resolve operational challenges but also enhance customer trust, and support stronger decision-making across the sector. As global compliance standards evolve and data becomes central to economic competitiveness, Jordan stands before an opportunity to turn this vision into a national advantage. Moving toward this model is a decisive step toward a more connected, efficient, and future-ready financial system that matches the country’s aspirations.